PRIVACY POLICY
Last Updated: November 23, 2025
This Privacy Policy explains how FENIXIODUO LIMITED (“we,” “our,” “us”), operating under the House of WoW brand, collects, uses, stores, and protects your personal data, as well as what rights you have under applicable data protection laws.
We act as the Data Controller for all personal data collected through https://www.house-of-wow.com.
Company details:
FENIXIODUO LIMITED
Reg. No.: 77993048
Address: Unit 2A, 17/F Glenealy Tower, No.1 Glenealy, Central, Hong Kong
Email: info@house-of-wow.com
1. Personal Data We Collect
We collect personal data only when you voluntarily submit it, for example via contact forms on our Website.
We may collect:
· first and last name,
· organization name,
· email address.
We do not collect:
· biometric data,
· health information,
· precise geolocation,
· behavioral profiling data,
· personal data from third-party sources.
Technical Data (collected automatically)
We may also collect certain technical data automatically, such as:
· IP address,
· browser type and version,
· device information,
· date and time of access,
· referring URLs,
· pages visited.
This data is used to support security, analytics, and proper functioning of the Site.
2. How We Use Personal Data
We process your personal data solely for lawful and transparent purposes, including:
· responding to your inquiries submitted via the contact form;
· communicating with you regarding your request;
· providing information about our services;
· improving the Website’s performance and user experience;
· fulfilling legal or regulatory obligations.
Legal Basis for Processing:
· Your consent, provided when submitting the contact form;
· Legitimate interest (improving services and ensuring communication with users);
· Compliance with legal obligations.
3. Data Sharing and Disclosure
Your personal data is sent directly to our corporate email:
info@house-of-wow.com
We do not sell or rent your data.
We may share data with:
· IT service providers (hosting, mailing services), under strict confidentiality agreements;
· government authorities, only when legally required.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
After the retention period expires, your data will be:
· securely deleted, or
· anonymized.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from:
· unauthorized access,
· disclosure,
· alteration,
· destruction.
However, no method of electronic transmission or storage is 100% secure.
6. Your Rights
Depending on applicable law, you may have the right to:
· access your personal data;
· correct inaccurate or incomplete data;
· request deletion (“right to be forgotten”);
· restrict processing;
· object to processing;
· withdraw consent;
· request data portability;
· file a complaint with a data protection authority.
To exercise your rights, contact:
Email: info@house-of-wow.com
7. Cookies and Tracking Technologies
The Website may use cookies and similar technologies to:
· improve functionality,
· analyze traffic.
You may disable cookies in your browser settings.
8. Children’s Privacy
The Website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
9. International Data Transfers
As our hosting and email services may be located outside your country, your data may be transferred internationally, including to servers outside Hong Kong.
We use appropriate legal safeguards to protect such data transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on our Website.
11. Contact Us
For questions regarding personal data or this Privacy Policy, contact:
Email: info@house-of-wow.com
Last Updated: November 23, 2025
This Privacy Policy explains how FENIXIODUO LIMITED (“we,” “our,” “us”), operating under the House of WoW brand, collects, uses, stores, and protects your personal data, as well as what rights you have under applicable data protection laws.
We act as the Data Controller for all personal data collected through https://www.house-of-wow.com.
Company details:
FENIXIODUO LIMITED
Reg. No.: 77993048
Address: Unit 2A, 17/F Glenealy Tower, No.1 Glenealy, Central, Hong Kong
Email: info@house-of-wow.com
1. Personal Data We Collect
We collect personal data only when you voluntarily submit it, for example via contact forms on our Website.
We may collect:
· first and last name,
· organization name,
· email address.
We do not collect:
· biometric data,
· health information,
· precise geolocation,
· behavioral profiling data,
· personal data from third-party sources.
Technical Data (collected automatically)
We may also collect certain technical data automatically, such as:
· IP address,
· browser type and version,
· device information,
· date and time of access,
· referring URLs,
· pages visited.
This data is used to support security, analytics, and proper functioning of the Site.
2. How We Use Personal Data
We process your personal data solely for lawful and transparent purposes, including:
· responding to your inquiries submitted via the contact form;
· communicating with you regarding your request;
· providing information about our services;
· improving the Website’s performance and user experience;
· fulfilling legal or regulatory obligations.
Legal Basis for Processing:
· Your consent, provided when submitting the contact form;
· Legitimate interest (improving services and ensuring communication with users);
· Compliance with legal obligations.
3. Data Sharing and Disclosure
Your personal data is sent directly to our corporate email:
info@house-of-wow.com
We do not sell or rent your data.
We may share data with:
· IT service providers (hosting, mailing services), under strict confidentiality agreements;
· government authorities, only when legally required.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
After the retention period expires, your data will be:
· securely deleted, or
· anonymized.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from:
· unauthorized access,
· disclosure,
· alteration,
· destruction.
However, no method of electronic transmission or storage is 100% secure.
6. Your Rights
Depending on applicable law, you may have the right to:
· access your personal data;
· correct inaccurate or incomplete data;
· request deletion (“right to be forgotten”);
· restrict processing;
· object to processing;
· withdraw consent;
· request data portability;
· file a complaint with a data protection authority.
To exercise your rights, contact:
Email: info@house-of-wow.com
7. Cookies and Tracking Technologies
The Website may use cookies and similar technologies to:
· improve functionality,
· analyze traffic.
You may disable cookies in your browser settings.
8. Children’s Privacy
The Website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
9. International Data Transfers
As our hosting and email services may be located outside your country, your data may be transferred internationally, including to servers outside Hong Kong.
We use appropriate legal safeguards to protect such data transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on our Website.
11. Contact Us
For questions regarding personal data or this Privacy Policy, contact:
Email: info@house-of-wow.com
